OMIYO ships internationally to almost every country across the globe - including all 50 states in the USA, Canada, United Kingdom, Australia, Singapore, Hong Kong, Malaysia, etc.

OMIYO ships all orders made on www.omiyo.com from either our office in Hong Kong or Singapore, depending on the item ordered, availability of stock and the delivery country.

OMIYO ships out most international orders via a registered mail delivery. However, for shipments to certain countries, we may use courier services with a real-time online tracking service.

A signature is required upon delivery.

Shipping rates are flat rates PER ORDER (depending on your delivery country) and are calculated automatically by our system when you checkout.

OMIYO provides free shipping for orders that are shipped to Hong Kong & Singapore. For orders delivered to other part of the world, we offer free shipping for orders in excess of:

US Dollars – US$300

If an item is shipped free of charge and subsequently returned, the full shipping fee will be deducted from the refund amount. If an item is returned with the result that the value of a remaining order (with more than one item) falls below USD$300.00, the full shipping fee will be deducted off the refund amount.

After your order had been shipped out, we will send you an email notification confirming your shipment and a shipment tracking number. This gives you the ability to track your order until it reaches you or your recipient.
A shipment tracking number together with the tracking website will be emailed to you.

Most orders can be shipped out within 3 business days after an order is made, unless otherwise stated on the product description.

All items from our Ring A Story® collection will take up to 21 business days for delivery from the date of order. Due to the personalization element - Each ring or pendent is individually customized and crafted upon receipt of any order.

Our sales team will contact you via email should there be any delays to your order.

All OMIYO orders made via our website do not include customs & sales duties imposed by local customs authorities in your country. From our experience, most countries do not impose taxes on our orders as the package is relatively small and can pass off as a gift. However, should there be any taxes imposed on an item, you will be responsible for paying these amounts to your country’s local customs.

Customers in Hong Kong & Singapore will not need to pay any sales taxes upon delivery as the order will be shipped locally via a local courier service.

All OMIYO jewellery is shipped in our exclusive branded boxes. Our gift boxes come with an elegant OMIYO signature ribbon.